The COVID-19 pandemic has placed major strain on businesses across the globe. Due to operational disruption and financial pressures, it may not seem like the best time to invest in your business’ technology. But these challenges are exactly why strengthening your IT infrastructure is important. Efficient and effective IT systems can enhance your service delivery immensely. Outsourced IT support is a low risk, high reward way to achieve this.

What are the business benefits of managed IT support for SMEs?



For smaller businesses, managing developments within the ever-evolving technology landscape can become overwhelming quickly. Internal IT teams may be unable to cope with consistently updating systems, handling urgent issues and developing the technological infrastructure of your business. As all employers value efficiency and effectiveness, this can quickly become a problem.

IT service providers can act as an extension of your internal IT team, providing specialist technical expertise and additional resources required to handle any demanding projects. Alternatively, your business can outsource IT support completely, entrusting your service provider with infrastructure monitoring and maintenance and problem-solving.

If your business is looking for the capability to grow and scale efficiently, without technology challenges holding you back, then outsourced IT support is the solution.


Supporting an in-house IT team can be extremely expensive, particularly for smaller businesses. You need to invest in onboarding, salaries, consistent training and upkeep to maintain an internal team. These costs need to be upheld, even in periods of downtime. On the other hand, when you outsource your IT support, you only need to pay for what you actually use, as you can pause services when demand is low. Plus, IT service providers typically work for a fixed-monthly fee, making it easy to plan your budget in advance and avoid unexpected expenses. This frees up capital for you to invest into business growth.

cost efficient


Outsourced IT support is more than just a short-term solution. When you work with the right IT service provider you can form a lasting partnership. As you build a trust-based relationship with your IT service provider, you will gain additional benefits. Rather than just assisting with emergency, short-term projects, your provider can develop a long-term IT strategy and help to transform and fortify your technological infrastructure too. They can help you to use your IT to develop a business continuity plan and prepare for any eventuality.

If your business is forward-thinking, then outsourcing your IT is an effective solution. You will gain access to the skills and knowledge of a larger team of technical experts, while avoiding the financial risk of investing in an internal team while your business is still growing.



In every business, productivity is valued extremely highly. Increasing productivity enhances your operations and service delivery whilst engendering organisational growth. When your business invests in managed IT support, your employees are free to focus on vital tasks without battling technology restrictions. Complex and time-consuming IT administration tasks such as managing security and compliance become the responsibility of your service provider, allowing you to focus on more innovative projects. You can feel confident that your IT is in expert hands, leaving you free to run your business.

Ready to get started?

Do you want to start reaping the benefits of outsourced IT support? SPC IT have been specialising in business IT support since 2012. We proactively manage your technology, allowing you to focus on what really matters to you.

Get in touch with one of our experts today to find out more.