Premium Managed IT Support and Services
Frustrated with spending hours on IT related issues and not finding a solution? Traditional break-fix IT support is very reactive and outdated.
Managed IT Support is the modern proactive approach of monitoring services and systems 24/7 to prevent problems occurring in the first place.
We support all organisations, sectors and industries with expertise in Non-Profit and fast-growing start-up businesses.
Fully managed IT support and guidance for small to medium-sized organisations
We offer dedicated, trustworthly, award-winning, easy to access, simple to understand, managed IT support services.
All prices exclude VAT at the current rate.
Starter Managed Support
Protect your small business and its people from the ever increasing cyber threats with our extensive range of best-in-class security solutions all-in-one package. Our Award Winning service desk will also be on hand to provide unlimited remote technical support.- 20% discount for non-profits available
- Agreed SLAs
- Unlimited Remote Technical Support
- Microsoft 365 Management, Support & Backup
- Centralised Email Signature Management
- Remote Monitoring and Management
- IT audit & documentation
- Endpoint Detection and Response (EDR) AI-powered Anti-Virus protection
- Advanced Email and Data Protection
- Microsoft Update Patch Management
- Cyber Security User Awareness & Training Suite with Dark Web Monitoring
- 90 day rolling agreement. Invoiced monthly, in advance with payment collected via Direct Debit.
- Price based on a maximum of 5 users on cover using a single device. Additional user devices are added for £10 each per month.
Managed Support
The Managed Support package includes unlimited remote support with on-site visits if required. Our award-winning service desk team ensures that within seconds you are talking to someone who can help. This package provides your organisation with a means of resolving all day-to-day IT issues.- 20% discount for non-profits available
- Agreed SLAs
- Unlimited Remote Technical Support with on-site call outs where required
- Microsoft 365 Management, Support & Backup
- Centralised Email Signature Management
- Remote Monitoring and Management
- IT audit & documentation
- Remote Desktop Access
- Endpoint Detection and Response (EDR) AI-powered Anti-Virus protection
- Advanced Email and Data Protection
- Microsoft Update Patch Management
- Cyber Security User Awareness & Training Suite with Dark Web Monitoring
- Annual rolling agreement. Invoiced monthly, in advance with payment collected via Direct Debit.
- Price based on a minimum of 6 users on cover using a single device. Additional user devices are added for £10 each per month.
What comes with our Managed Support packages
Unlimited Remote Support
All of our managed support packages have unlimited telephone and remote support built-in. Our front line team ensures that within seconds you are talking to someone who can help.
Unlimited Maintenance
Maintenance is an essential part of what we do to improve the performance and security of your Microsoft systems. We proactively managed your updates and security patches.
Next gen Anti-virus
Endpoint Detection and Response (EDR), AI-powered Anti-Virus protection that does much more than protect from traditional malware threats.
Email and data Protection
Next-generation, AI-powered, advanced email protection. With anti-phishing, safe link scanning, and data protection for SharePoint, OneDrive, Teams and more.
Request a call back
Still not sure if our services are right for you?
Allow us to answer any questions you may have regarding our Managed Services Packages.
Book a meeting with our Director, Simon Carlo using the button below.
What Are We Really Like?
Customer Testimonials
“SPC IT have proven to be an invaluable strategic partner over the 8+ years we have been working with them. They provide a level of responsiveness, diligence, and value that is near impossible to beat in the IT industry. I would recommend them to anyone looking to engage a new IT supplier.”
“Have used Simon and his team for over 5 years. They have always been responsive to our queries and issues dealing with them promptly. They use plain language rather than technical works. Thoroughly recommend.”
“Exceptionally good value for such professional, quality service. Always prompt and efficient resolving any issue. Support you can rely on and trust”