Want Premium Managed IT Support?
Frustrated with spending hours on IT related issues and not finding a solution? Traditional break-fix IT support is very reactive and dated.
Managed IT Support is more proactive, monitoring services and systems to prevent problems occurring in the first place.
We support all organisations, sectors and industries. With expertise in Not-for-Profit and fast-growth businesses.
Features
Which package is right for you?
We will guide you through which one is a good fit for your business. Or we can tailor our packages to your business needs after a simple and painless IT audit.
Security Essentials
Protect your business and its people from the ever increasing cyber threats and attacks with our extensive range of best-in-class solutions all in one package. Our Award Winning IT Support is also available on an ad-hoc hourly cost of £100 per hour.- Endpoint Protection
- Advanced Email Threat Protection
- Microsoft 365 Backup
- Microsoft Patch Management
- Cyber Security User Awareness & Training Suite
- Technical Support available at reduced hourly rate
Managed Support
Our Managed Support package includes unlimited telephone, remote support and Microsoft 365 Standard licensing built-in. Our award-winning service desk team ensures that within seconds you are talking to someone who can help.- Unlimited Technical Support
- Microsoft 365 Business Standard Subscription
- Remote Monitoring and Management
- IT audit & documentation
- Remote Desktop Access
- Endpoint Protection
- Advanced Email Threat Protection
- Microsoft 365 Backup
- Microsoft Patch Management
- Cyber Security User Awareness & Training Suite
Complete Support
Our Complete IT support package provides your business with a means of resolving all day-to-day problems. It also includes an extensive range of must-have high-end solutions as well as a Microsoft 365 Business Premium license for each user.- Premium SLAs
- Microsoft 365 Business Premium Subscription
- Microsoft 365 Management, Support & Backup
- Centralised Email Signature Management
- Data Protection and Cloud Backup
- Unlimited Technical Support
- Remote Monitoring and Management
- IT audit & documentation
- Remote Desktop Access
- Endpoint Protection
- Advanced Email Threat Protection
- Microsoft Patch Management
- Cyber Security User Awareness & Training Suite
The benefits of Managed IT Support
Time to focus
Having a trusted IT support partner gives you time to focus on your customers and other areas of the business.
Quick responses and flexible approach
IT support partners are there for you, their expert knowledge is on hand to help guide you through key projects, maintain your IT systems and scale when needed.
Meets budgets and regulatory compliance
No hidden costs, with clear SLA’s and security that your IT partner is efficient, effective and complying with all regulations.
Seamless working
With minimal disruption to day-to-day activities, our IT support is proactive with clear, timely communications, and delivers real efficiencies. Our team are friendly, knowledgeable and are an extension of your people.
F.A.Q.
Frequently Asked Questions
What is Managed IT Services?
Managed IT services is the proactive practice of outsourcing IT management responsibilities and functions. By taking a proactive stance with your network security, systems, and application patching, and by employing comprehensive backup and recovery services. Our Managed Services provides businesses with proactive monitoring to immediately identify and correct potential issues as well as to provide remote and onsite maintenance and support.
What are the benefits of Managed Services?
One of the biggest benefits of managed IT services is the cost savings that businesses experience by making business IT support costs more predictable and manageable. A managed service approach also provides businesses with comprehensive security, disaster recovery, and enterprise-class cloud solutions.
Why do I need Managed IT Services?
Every business of every size in every industry should take a proactive approach to IT management in order to increase productivity, reduce downtime, improve cyber security, and achieve better cost predictability.
What kind of service response can I expect?
We guarantee a 1-hour response but our typical response is measured in minutes.
Still Not Sure If Our Services Are Right for You?
Allow us to answer any questions you may have regarding our Managed Services Packages.
Book a meeting with our Director, Simon Carlo using the button below.
What Are We Really Like?
Customer Testimonials
“SPC IT have proven to be an invaluable strategic partner over the 8+ years we have been working with them. They provide a level of responsiveness, diligence, and value that is near impossible to beat in the IT industry. I would recommend them to anyone looking to engage a new IT supplier.”
“Have used Simon and his team for over 5 years. They have always been responsive to our queries and issues dealing with them promptly. They use plain language rather than technical works. Thoroughly recommend.”
“Exceptionally good value for such professional, quality service. Always prompt and efficient resolving any issue. Support you can rely on and trust”