Premium Managed IT Support & Security Services
Frustrated with spending hours on IT related issues and not finding a solution? Traditional break-fix IT support is reactive and outdated.
Managed IT Support and Security is the modern proactive approach of monitoring services and systems 24/7 to prevent problems occurring in the first place.
We support all types of organisations, sectors and industries with expertise in Non-Profit and fast-growing small to medium businesses.
Fully managed IT support and security for small to medium organisations
We provide professional, dedicated, trustworthly, award-winning, easy to access, managed IT support and security services
All prices exclude VAT at the current rate
20% discount for registered non-profit organisations
Silver
Perfect for smaller organisations or start-up's that includes unlimited remote only support and cyber security built-in.- Additional Shared/Server devices are £15 per month per device
- Agreed SLAs
- Unlimited Remote Only Technical Support
- Microsoft 365 Management, Support, Security & Data Backup
- Remote Monitoring and Management
- Endpoint Detection and Response (EDR) with AI-powered Advanced Threat protection
- Advanced Email and Data Protection
- Microsoft & Apple Update Patch Management
- Cyber Security User Awareness & Training Suite
- Annual rolling agreement. Invoiced monthly, in advance with payment collected via Direct Debit. 90-day rolling term available upon request
Gold
Taking our awesome Silver support and security services to the next level but including On-Site support visits and Cyber Essentials certification readyness assistance.- Additional Shared/Server devices are £10 per month per device
- Agreed SLAs
- Unlimited Remote Technical Support
- On-Site call outs where required
- Microsoft 365 Management, Support, Security & Data Backup
- Remote Device Monitoring and Management
- Endpoint Detection and Response (EDR) with AI-powered Advanced Threat Protection
- Advanced Email and Data Protection
- Microsoft & Apple Update Patch Management
- Cyber Security User Awareness & Training Suite with Dark Web Monitoring
- Centralised Email Signature Management
- Password Management System
- Cyber Essentials Basic certification readyness (IASME fee not included)
- Onboarding Audit & Documentation
- Annual rolling agreement. Invoiced monthly, in advance with payment collected via Direct Debit. 90-day rolling term available upon request
Platinum
All the Gold services goodness but including the latest and greatest security technologies from our trusted vendors. This package provides your organisation with the highest level of support with proactive security.- Includes Microsoft 365 Business Premium License
- Additional Shared/Server devices are £5 per month per device
- Enhanced Agreed SLAs
- Unlimited Remote Technical Support
- On-Site call outs where required
- Microsoft 365 Management, Support, Security & Data Backup
- 24/7 Proactive Advanced Microsoft 365 Security Monitoring
- 24/7 Remote Device Monitoring and Management
- Endpoint Detection and Response (EDR) with AI-powered Advanced Threat Protection
- Advanced Email and Data Protection
- Microsoft Update Patch Management
- Cyber Security User Awareness & Training Suite with Dark Web Monitoring
- Centralised Email Signature Management
- Password Management System
- Cyber Essentials Basic certification including IASME fee
- Onboarding Audit & Documentation
- Annual rolling agreement. Invoiced monthly, in advance with payment collected via Direct Debit. 90-day rolling term available upon request
What comes with our Support & Security packages
Unlimited Remote Support
All of our support packages have unlimited telephone and remote support built-in. Our front line team ensures that within seconds you are talking to someone who can help.
Unlimited Maintenance
Maintenance is an essential part of what we do to improve the performance and security of your Microsoft systems. We proactively managed your updates and security patches.
Next gen Anti-virus
Endpoint Detection and Response (EDR), AI-powered Anti-Virus protection that does much more than protect from traditional malware threats.
Email and Data Protection
Next-generation, AI-powered, advanced email protection. With anti-phishing, safe link scanning, and data protection for SharePoint, OneDrive, Teams and more.
Request a call back
Still not sure if our services are right for you?
Allow us to answer any questions you may have regarding our Managed Services package.
Book a meeting with our Director, Simon Carlo using the button below.
What Are We Really Like?
Customer Testimonials
“SPC IT have proven to be an invaluable strategic partner over the 8+ years we have been working with them. They provide a level of responsiveness, diligence, and value that is near impossible to beat in the IT industry. I would recommend them to anyone looking to engage a new IT supplier.”
“Have used Simon and his team for over 5 years. They have always been responsive to our queries and issues dealing with them promptly. They use plain language rather than technical works. Thoroughly recommend.”
“Exceptionally good value for such professional, quality service. Always prompt and efficient resolving any issue. Support you can rely on and trust”